Sales Policy

If you would like us to provide you with a quotation for the supply and fitting of UPVC or Aluminium Windows and/or Doors please call us on Malvern (01684) 892350. We will take down your contact details which will be passed to our UPVC manager, Paul Rowberry. Within a few days Paul will contact you to arrange a suitable time for him to visit your home or premises to discuss your specific requirements, review designs and specifications and take any necessary measurements. The paperwork is returned to the main office and we process your quotation which is normally returned to you within a few days.

All of our quotations are free and with no-obligation. Depending on your requirements we can quote items individually, in sections such as front, back, side or as the “whole job”.

We aim to phone you a few days after the quotations are sent out, to ensure its safe receipt, and to see if you require any help with anything. We then leave it with you. We do not do pressure sales and we never do cold-calling. If you decide not to proceed with our quotation, we remove your quotation from our system.

If you decide to proceed with our quotation we send out order confirmations, incorporating any amendments as discussed and agreed. We then double check the component sizes and proceed to manufacture. Installation is usually around 3 weeks from “final measure” although this may vary. Should you have any questions, please do not hesitate to call our office on Malvern (01684) 892350.

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